 Carsten Suhr
IT Business Consultant, DSB IT, DSB (Passenger train services in Denmark and Sweden)
Carsten is working at DSB IT as an IT Business Advisor with projects on enterprise portal, CMS, document management and search solutions.
With more than 12 years experience as an information specialist in managing knowledge sharing, web communication and information seeking in several large Danish companies, Carsten is a strong profile when it comes to knowledge management, intranet strategy and development and enterprise search solutions.
He has been working in both large private and public organisations with intranet, web and document mamagement development projects:
- Building efficient, well organized information systems for communication and knowledge sharing.
- Preparing knowledge management strategy and action plans based on business goals.
- Analysing business and user needs and functionality specifications to set up information systems and services with focus on usability.
- Establishing information architechture and content management processes anchored in business routines.
Carsten holds a degree in Information Science (MLISc) from the Royal School of Library & Information Science in Copenhagen and he has previously worked as an Intranet Project Manager at the DSB Group, Web Consultant at the Directorate for Food, Fisheries and Agri Business, Country Knowledge Manager at KPMG and Web Coordinator at the Royal Danish Ministry of Foreign Affairs.
DSB (Passenger train services in Denmark and Sweden)
DSB carries some 166 million passengers every year and operates approx. 80% of passenger train services in Denmark. DSB provides rail services within Denmark and across international borders. Passenger train km totalled 58 million in 2006. The DSB Group has a turnover of DKK 9.5 bn and employs a staff of 9,200. In 2006, DSB recorded a profit of DKK 1 bn.
In the last decade DSB has undergone a tremendous change from a government department to a state-owned company. It has been a period of great rationalisation and refocusing. Infrastructure management was separated in 1997 and DSB's Freight division was disposed of in 2000. This and other rationalisations have allowed DSB to reduce staff numbers from 20,4000 in 1993 to around 9,000 in 2006 and increase train-km per employee by 30 per cent in 5 years.
Furthermore, DSB has seen a number of epic changes including the opening of the Great Belt and the Öresund fixed links, the tendering out of national traffic in 2001, and international expansion in Sweden in 2003, 2004 and 2007.
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Presentation
Thursday, November 8th: 10.30-12.00
Track: CMS Watch
Case: Autonomy at DSB (Danish Rail)
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