Picture of Lisa WelchmanLisa Welchman

Mother of Web Operations Management

Consultant, Welchman Consulting

Welchman Consulting founder and principal consultant, Lisa Welchman, is recognized as a thought leader in the web operations management arena and she was among the first to develop proven methodologies around web governance.

Lisa is a frequent speaker at national and international web and document management conferences and enjoys conducting clinics world-wide to train web managers in best practices in web operations.

Welchman Consulting

Welchman Consulting is one of the first and leading firms to structure its consulting methodologies around the reality that the web is an integral part of an organization's strategies and that there are operational challenges unique to managing a cross-functional information channel.

Welchman Consulting works with clients to address not only the technical challenges related to web operation but also the human factors and practical "real-world" challenges inherent in managing web-based products across an organization with many, sometimes disparate, web objectives. Client engagements include: The Seattle Times, The U.S. Environmental Protection Agency, Clorox, The Social Security Administration, Wells Fargo, World Savings Bank, and Harvard University.

  

Tutorial

Tuesday, November 6th: 13.00 - 16.00

Keynote

Thursday, November 8th: 9.15 - 10.00

How Many Webmasters Does it Take to Screw in a Lightbulb?

Are web sites truly difficult to manage? Or, are web managers just dazed and confused?

Why do web managers spend so much time complaining and planning and so little time solving key web management problems?

Are Senior Management and web content contributors really not getting it?

Is there a possibility that *you* might be part of the problem?

I'll discuss how you can bring back your web site from the edge of insanity and keep it under management -- forever.

Building an Effective Government Web Program

Wednesday, November 7th: 10.30 - 12.00

Track: E-government

Who should be on the team and how should it operate?

View the schedule

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